Contact us
We answer 24 hours a day, seven days a week. If your order is already on its way and you need to change the drop-off, call rather than email — it reaches the courier faster.
Phone
(786) 826-0000 — 24/7, English and Spanish.
help@sexshopmiami.com — we reply within a couple of hours, usually sooner.
Delivery area
We cover Brickell Avenue, Brickell City Centre, Mary Brickell Village, Brickell Key and West Brickell. If you are just outside that list, call and ask — we can often still reach you.
Before you call about an order
Have your order number to hand if you have one. If the courier has already texted you, replying to that message is the quickest route of all.
Discretion
Our staff will never discuss the contents of an order with anyone but the person who placed it, and we will not leave voicemails describing what you bought.